We respect your privacy
COOLNOLOGY PTY LTD (ACN 603 751 560) (‘We”, “Us” or “Our”) respects your right to privacy and is committed to safeguarding the privacy of our customers who access our website or services through any mobile application (together, “Service”). We adhere to the National Privacy Principles established by the Privacy Act 1988 (Cth). This policy sets out how We collect and treat your personal information.********
“Personal information” is information We hold which is identifiable as being about you.
Collection of personal information
We will, from time to time, receive and store personal information you enter into the Service, provide to us directly or give to us in other forms.
You may provide basic information such as your name, mobile phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
Additionally, We may also collect any other information you provide while interacting with us.
How We collect your personal information
Use of your personal information
We may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.
The Service may make third party social media features available to Our users. We cannot ensure the security of any information you choose to make public in a social media feature. Also, We cannot ensure that parties who have access to such publicly available information will respect your privacy.
We may contact you by a variety of measures including, but not limited to telephone, email, SMS or mail.
Disclosure of your personal information
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Our Company, its application, website and customers or third parties.
If there is a change of control in our business or a sale or transfer of business assets, We reserve the right to transfer to the extent permissible at law Our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
Security of your personal information
We are committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, We have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
The Credit Card information you provided to Us will not be stored with Us. All payments will be handled by PCI Compliant Payment Gateway providers. The Credit Card data is encrypted and stored in their database, and can be accessed by authorised personnel only.
Access to your personal information
You may request details of personal information that We hold about you in accordance with the provisions of the Privacy Act 1988(Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information which We hold about you or believe that any information We hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at firstname.lastname@example.org.
We reserve the right to refuse to provide you with information that We hold about you, in certain circumstances set out in the Privacy Act.
Complaints about privacy
If you have any complaints about our privacy practices, please feel free to send in details of your complaints to email@example.com. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
When you visit our website
When you come to Our website (www.ueue.com.au) We may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use Our site, such that We can improve Our service.
Third party sites
Our site may from time to time have links to other websites not owned or controlled by Us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that We are not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave Our website, to read the privacy statements of each and every website that collects personal identifiable information.
When you use our Application
When you come to our application We may collect certain information such as mobile unique device ID, the IP address of your mobile device, mobile operating system, the type of mobile internet browsers you use, and information about the way you use the Application. This information is used in an aggregated manner to analyse how people use our site, such that We can improve our service.
The software Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application.
Our Service may from time to time have links to other applications or websites not owned or controlled by us. These links are meant for your convenience only. Links to third party applications and websites do not constitute sponsorship or endorsement or approval of these third parties. Please be aware that We are not responsible for the privacy practises of other such applications or websites. We encourage our users to be aware, when they leave our application or website, to read the privacy statements of each and every application or website that collects personal identifiable information.
When you visit the mobile application, We may use GPS Coordinates (or other similar technology) to determine your current location in order to determine the city you are located within and display a location map with relevant advertisements. We will not share your current location with other users or partners.
3rd September 2019